/ SHIPPING POLICY
We’re thrilled to now be able to ship our decorated cookies nationwide! Here’s everything you need to know about our shipping process:
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Shipping Method: All decorated cookies are carefully packaged and shipped via USPS Priority Mail to ensure they arrive fresh and intact.
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Processing Time: Please allow 7-10 business days for your cookies to be baked, decorated, and packaged before shipping. We ship cookies out 3-5 days before requested date.
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Delivery Time: Once shipped, delivery typically takes 1–3 business days, depending on your location.
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Packaging: Your cookies are individually wrapped and cushioned with care to minimize the risk of breakage during transit.
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Shipping Costs: Shipping costs are calculated based on your order size and destination and will be displayed at checkout.
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While we take every precaution to ensure your cookies arrive in perfect condition, we cannot guarantee against delays or mishandling by the carrier. We recommend placing your order early if you need your cookies by a specific date.
If you have any questions about shipping or need assistance with your order, feel free to reach out. Thank you for choosing Kaleigh's Cookies to sweeten your special moments!
/ PICK UP SERVICE
We are delighted to offer convenient pick-up services for your fresh, handcrafted baked goods. Simply place your order online or submit a custom inquiry, and we’ll have everything ready for you to collect at your requested pick up time.
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Located in New Albany, OH, our pick-up service ensures your treats are as fresh as possible. w\We’ll package everything with care for your journey home.
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We kindly ask that you confirm your pick-up time in advance to ensure we can serve you efficiently. If you have any special requests or questions, don’t hesitate to get in touch—we’re here to make your experience seamless and delicious!
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Thank you for choosing Kaleigh's Cookies. We can’t wait to sweeten your day!
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